Construction Quality Plan Of Building Projects- Procedures And Work Instructions




The company standard procedures will be implemented for the project however should a situation arise where this may be detrimental to the project or where an improvement could be made to a standard procedure the Project Manager shall be notified. With agreement of the Quality Assurance Manager a project procedure may be established and thus added to the Quality plan.




  1. Drawings received from a Client or Sub-contractor will be date stamped on receipt. Sub-contract drawings will also be stamped after review with a “for approval” stamp. Prior to submitting to the Client or agent for their approval.
  2. Drawings that are obsolete, but are required for reference purposes will be identified by the word “superseded” and segregated from the place of work. Those not required for reference will be destroyed. (The responsibility for this action rests with the Project Manager).
  3. All drawing issues shall be recorded on the drawing distribution list, which identifies the particular drawing, the revision and date issued together with those members of the project team to which copies are being distributed. Copy Attached as Appendix given.
  4. All sketch drawings that may require future referencing shall be given a unique sketch drawing number and copies of these, together with a sketch drawing register will be held in the site office.


All correspondence, which is received by the company, shall be date stamped and the signature of the recipient added. The Project Manager will then note any action to be taken prior to distribution to the relevant parties.


  1. All materials received shall be checked by the store man together with the Discipline Engineer to ensure:
    1. They conform to the Purchase Order by the way of material certification or certificates of conformity.
    2. They conform to the Purchase Order and advice note in regards to quantity and that the goods are identified.
    3. They have not been damaged during transit.
  2. Non- conforming materials shall be marked “Not for Use” and shall be segregated. Supervisor to record non-conformance by raising a quality control note.
  3. All material that is acceptable for storage shall be recorded on a stock record. Copy Attached as Appendix given. These materials shall be moved to a suitable storage area.
  4. Materials by our Sub-contractors (if any) shall be protected from contamination as required by the contract specification.
  5. The Project Manager shall ensure that all materials held on site whether installed or awaiting installation shall be protected against site deterioration.
  6. The installation of sensitive components shall be left as late as possible, so as to limit possibilities or damage by other trades.


  1. The following two definitions are the main types of variation used:
    1. Agreed variations: These are variations, which have been priced, and the net value formally agreed by the Client. (Each agreed variation should be entered in the variation log) See Appendix C.
    2. Budget Variation: These should include all work for which the client has given instructions, but for which: a) A price has not yet been formally agreed. Or b) Company has not yet submitted a definitive price to the Client. (Each pending variation should be entered in the variation log and an assessment is made of the probable coasts and revenues).
  2. Key Aspects: a) Changes of scope of work to be confirmed by the Architect or Main contractor and covered by an Official instruction. b) Verbal instructions to be confirmed and an Official instruction sought. c) Sub-contract variation instruction to be confirmed prefixing the Letters with S.C. to all Sub-contractors with CVI No & references. d) Enter analysis data progressively in the variation log to monitor actions.


  1. The Contract/Project Managers are responsible for administrating the following procedure to ensure prompt action is taken by Engineering to resolve substandard work or materials.
  2. All complaints received in writing will be reported on a Customer Complaint from Appendix given, after lodging the complaint the Project Manager will acknowledge receipt to the originator.
  3. Engineering Management will scrutinize the compliant for validity then formulate the required action, such as: a) Visit site with a back up if required of specialized technical assistance. b) Remove the defective components for a more searching examination or rectification / replacement by suppliers.
  4. In the event of a conclusion being achieved by the initial scrutiny, copies of the complaint form and a written reply will be sent to Main Contractor with copies to the Quality Manager.
  5. Note: Investigating personnel compiling a complaint Document shall cover the following points:  a) Was the complaint valid?  b) Why did the complaint occur?  c) Are modifications to the installation required?  d) Is further interchangeability affected after rectification or replacement?  e) Conclusion and corrective action.


  1. All items of equipment and/or material that do not conform to the specified standard should be recorded on a quality control note detailing the title, quality and nature and extent of defect. (All items will be marked “not for use and removed from site forthwith” and no remedial work carried out unless authorized by the Engineer).
  2. A decision should be made by the Project Manager to either Render to scrap (replace, do not replace), or rework to specified standard. If the item still does not meet the standard after effective rework or a decision to accept without rework is proposed, then authorization from the Main-Contractor is sought.


  1. All calibrated instruments will have a calibration sticker attached showing the next calibration due date. Each instrument will have a unique serial number and is traceable to the calibration certificate.
  2. Prior to use of measuring and test equipment the operative will ensure that the calibration sticker is intact and the calibration due date has not expired.
  3. If the operative / Engineer finds that the due date has expired he must report it immediately to the Project Manager.
  4. Any misuse or damage to an instrument, whether accidental or otherwise must be reported. If an incident is reported as mentioned above then the Engineer must investigate the use of such instruments on previously accepted results.
  5. The Engineer or Project Manager is also responsible for ensuring that our Sub-contractors also meet the above requirements.
  6. All test equipment used must be accompanied by a copy of the current calibration certificate, which will be held on file on site.
  7. Test instruments that may be liable to shock or high vibration levels during testing must be recalibrated on a regular basis and re-certified.
  8. Any test equipment found to be damaged or suspected of being inaccurate during testing is to be replaced and test (s) repeated.


  1. Purchase Orders shall define in detail the type of component or service, making reference to specifications, standards, drawings, etc. Also any necessary requirement for test performance certificates and/or certificates of conformity.
  2. Purchase Orders for manufacture and/or installation of a service shall request start and finish dates and/or to cover long lead components/activity, for inclusion into company’s project program. When inspection/testing at source is required this should also be included in the program and entered on the work instruction schedule, to alert the Main Contractor, should they wish to witness.
  3. When the Main Contractor for recorded approval requires samples, details of the components and critical criteria will be entered on the Component Approval Report by the supplier (this form must accompany the Purchase Order requesting samples).


  1. Company's work instructions are defined by formulating a schedule, which indicates the various installation packages of the works. Each installation will be classified as an activity and given a task number.
  2. Provision is made for the supervisor to initial each task as being satisfactorily carried out; this includes inspection, testing and commissioning.
  3. A final review of all the completed tasks will be verified by signing by the Project Manager to ensure that no task has been missed or incomplete.